You can also try searching your inbox for a confirmation email from you are having trouble accessing your product key, contact Microsoft Support. See How do I upgrade Office for more details. To ensure the security of your Office suite and to get all of the latest features, upgrade to the latest version of Office for free as part of your Microsoft 365 subscription. To get your program code, go to the Home Use Program, select your country/region, enter your work email address, and click Don’t Know Your Program Code? On the next page, click Verify Email. Microsoft 365 subscribers can no longer download or install Office 2013 on PC or Office 2011 for Mac from the account portal.

If you’re in the Home Use Program, you’ll need a program code, not a product key. If you are having trouble accessing your product key, contact Microsoft Support. If you misplaced your key before you redeemed it, you may need to purchase a replacement.įind your product key by logging into the MSDN subscriber download site. The 25 digit product key is on a yellow sticker on the inside of the DVD case. If you used the PIN, your product key may have been stored on your account page. If you have not used it, go to and enter your PIN to get your product key. If Office came with a box or card, look on the card or packaging. I bought Office without a DVD at a physical store. Or search your inbox for an email from your Order History page for information on how to contact Support. Go to your Account page and click Digital Content. If you still can’t find your product key, contact the seller to ask for the link or receipt to be resent. Try logging into the site where you purchased Office to check your order details.

If you didn’t get a receipt, check your junk mail folder. The product key should be in your email receipt. I downloaded Office from an online store. Tip: If your copy of Office came with a PIN instead of a product key, go to and enter your PIN to get your product key.

Microsoft office suite for mac 2011